In the event of a match postponement or cancellation, we follow the timeframes specified by the relevant sport in our rules. If the timeframe has not yet passed, the bet will remain active until the match is rescheduled or a final decision is made.
However, if the timeframe has passed, the bet calculation will be deemed void. This means that any bets placed on the match will be cancelled, and your stake will be refunded to your account.
If you have placed an "Express" or "System" bet that includes the postponed or cancelled match, the selection will also be considered void, and the bet will be recalculated based on the remaining selections.
We understand that match cancellations or postponements can be frustrating for our customers, but we are committed to ensuring that our betting policies are fair and transparent. If you have any further questions or concerns about our policies or procedures, please don't hesitate to contact our customer support team, who will be happy to assist you.
