We understand that prompt settlement of bets is crucial for our customers, and we strive to settle all bets in real-time. However, there may be certain situations where we are unable to provide real-time settlement for some sports matches due to the following reasons:
- Insufficient information is available for the match.
- There is an ongoing investigation into suspicions of a fixed match, event, or bet.
Please note that the maximum settlement time is 72 hours. We assure you that our sportsbook team is working diligently to verify the results of sports matches and update them as quickly as possible.
We apologize for any inconvenience this may cause, but please be assured that we are committed to providing accurate and reliable settlement of all sports bets. If you have any further questions or concerns, please don't hesitate to contact our customer support team.
